Shipping & Delivery

All items on our website are in stock and will be shipped within 1-2 business days.

If you are in Hong Kong, you will receive your items free of charge.

We have special rates in Asia-Pacific and the rest of the world.

During checkout, please check if you qualify for free or discounted shipping rates.

For international deliveries, the lead time is 6-12 days based on normal transit time.

PoolHK.com will NOT be responsible for all taxes & duties for the C&F service.

Our products have always been delivered in compliance with all laws and regulations worldwide.

We take great care to make sure that your product arrives to you in perfect condition, with no bumps or bruises along the way. You can trust us to provide a smooth and hassle-free experience from start to finish. 😊